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Multi-Year Accessibility Plan

Williams and McDaniel Property Management

Multi-Year Accessibility Plan

Message from the CEO

At Williams and McDaniel, we are committed to fostering an inclusive environment where everyone, regardless of their abilities, can fully participate in our community. Our dedication to accessibility, dignity, and equal opportunities is outlined in our AODA Policy. As part of this commitment, we have developed a 5-Year Accessibility Plan to continually enhance accessibility within our organization. We will regularly assess and update our policies and
practices to maintain accessibility standards.

Our focus will span specific areas such as customer service, employment practices, information and communications, and the design of public spaces. Together, we can make a meaningful impact on the lives of those with disabilities and contribute to building a more inclusive society.

Thank you for your dedication to fostering an environment where everyone feels valued, respected, and able to thrive.

Zeljka Budjinski
President & CEO

Introduction and Commitment

Williams & McDaniel Property Management is dedicated to meeting the needs of all stakeholders with disabilities, striving to eliminate barriers and ensure accessibility in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.

Our commitment is outlined in our Multi-Year Accessibility Plan, aligning with the Integrated Accessibility Standards Regulation (IASR) and contributing to the creation of an inclusive Ontario. We will review and update our plan at least once every five (5) years.

Customer Service

We will continuously enhance our customer service practices, ensuring they align with AODA standards. This includes providing accessible communication and accommodating the diverse needs of our clients and customers.

Information and Communications

Williams and McDaniel is committed to making information and communications accessible to all. We will assess and improve the accessibility of our websites, content, and communication materials to meet or exceed the Web Content Accessibility Guidelines (WCAG) standards.


Our employment practices will undergo continuous improvement to ensure fair and accessible processes for all employees, including those with disabilities. This includes the development and implementation of individual accommodation plans and return-to-work policies.


A comprehensive training program will be established for all employees to ensure awareness and understanding of AODA requirements and the Integrated Accessibility Standards Regulation. Training will be ongoing, ensuring our team remains well-versed in accessibility principles.

Design of Public Spaces

Williams and McDaniel is committed to meeting the Accessibility Standards for the Design of Public Spaces. Whenever creating new public spaces or undergoing major revamps of existing public spaces, we will ensure that our
physical spaces, including recreational areas and outdoor facilities, comply with accessibility standards to create an inclusive environment for everyone.

Feedback and Continuous Improvement

We value feedback from our stakeholders, and we will establish mechanisms for collecting and reviewing input regarding our accessibility initiatives. Feedback will be used to drive continuous improvement in our accessibility practices.

Responsibility and Accountability

Every member of our organization is responsible for contributing to the success of our accessibility initiatives. Accountability measures will be in place to ensure that accessibility is a shared commitment across all levels of Williams and McDaniel.

Review and Updates

This 5-Year Accessibility Plan will undergo regular reviews and updates to align with legislative changes, technological advancements, and best practices in accessibility. These updates will be communicated to all stakeholders to
ensure transparency and understanding. Williams and McDaniel are dedicated to creating an inclusive and accessible environment, and this plan reflects our ongoing commitment to meeting and exceeding AODA standards.

Contact Information 

For more information on this accessibility plan, please contact us at:

Williams and McDaniel Property Management
66 Macdonell Street, Guelph, Ontario, N1H 2Z6
Phone: (519) 836-6402

Our accessibility plan is publicly posted at: https://www.williamsandmcdaniel.com/aoda-policy 

Standard and accessible formats of this document are available on request from:

Williams and McDaniel Property Management
66 Macdonell Street, Guelph, Ontario, N1H 2Z6
Phone: (519) 836-6402